Last Updated: April 2021
sets out how Messari, Inc. and its affiliates ("Company," "we," "us," or "our") collects, uses, and protects
any information that you give us when you use our websites, mobile applications ("apps"), social media pages,
or any other products or services offered by us (collectively, "Services"). We are committed to ensuring that
your privacy is protected. When using messari.io (the "Site"), you may be asked to provide certain
information by which you can be identified, which will be used only in accordance with this Policy, as updated
from time to time.
BY USING OR ACCESSING MESSARI.IO OR THE SERVICES IN ANY MANNER, YOU ACKNOWLEDGE
COLLECT, USE, AND SHARE YOUR INFORMATION IN THE WAYS DESCRIBED HEREIN.
("Personal Information") that we gather when you are accessing or using our Site or Services. We gather various
types of Personal Information from our users, and we use this Personal Information internally in connection with
our Services, including to personalize, provide, and improve our Services; to allow you to set up a user account
and profile; to contact you and allow other users to contact you; to fulfill your requests for certain products
and services; and to analyze how you use the Services. In certain cases, we may also share some Personal Information
with third parties, but only as described below.
Links to Other Websites, Apps, and Services. The Site and other Services may contain links
to other third-party websites, apps, and services of interest ("Third Party Services"). Once you use these links to
leave our Site, please note that we have no control over such Third Party Services. Therefore, we cannot be and are not
responsible for the protection and privacy of any information that you provided while visiting Third Party Services,
and they are not governed by this Policy. You should exercise caution and review the privacy statement(s) applicable
to the Third Party Services in question at your own discretion.
COLLECTION OF YOUR INFORMATION
General Information. We collect or receive information about
your interactions with us through information you provide directly to us, information collected automatically, and
information collected from other websites (such as additional information other companies, publicly available
information, information about households, or other information that we may append or match to your information
collected or received by us). Depending on how you use our Services, your information may include, without
information (e.g., name, addresses, email addresses, telephone numbers, occupation, and information imported from
social login permissions granted to us);
information which may be collected automatically by us, or through our Services or third-party services within
our Services (e.g., what Services you use, how often you use them, anything you may publicly share or post using
tools made available by our Services, your responses to the offerings and advertisements presented or made
available by us) (collectively, "Usage Data");
(e.g., your browser or operating system, your manner of connecting to the Internet and the name of your Internet
service provider or wireless carrier, your Internet Protocol (IP) address, referring websites or services (websites
or services you used immediately prior to using the Site or other Services), exiting websites or services
(immediately after using our Site or Services), data relating to malfunctions or problems occurring when you use
our Services, and information about other software on your device for the limited purpose of protecting your
security or improving your online experience);
information (e.g., searches you perform on our Site or in our other Services, and how you use the results of
information (e.g., credit card or other preferred means of payment, billing information, credit card number,
billing address, and/or a history of purchases through our Services);
information (e.g., device, connections, and methods used to access and interact with our Services);
information (e.g., text messages, emails, faxes, telephone calls, and postal mail from or with Service end users,
as well as from third-party outside sources including database vendors); and
information about you as a user of our Services.
Information Collected Automatically.
Whenever you interact with our Services, we automatically receive and record information from your browser
or device. Such Usage Data may include the IP addresses or domain names of the computers utilized by Service end
users, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit
the request to the server, the size of the file received in response, the numerical code indicating the status
of the server's answer (such as successful outcome and error), the country of origin, the features of the browser
and the operating system used by you, the various time details per visit (such as the time spent on each page
within the Services), and the details about the path followed within the Services with special reference to the
sequence of pages visited, other parameters about the device operating system and/or your IT environment, and
data, conversion rates, marketing and conversion data and statistics, reports, analytics data, reviews, and
surveys. Usage Data may sometimes be essentially anonymous or aggregated when collected, but could be used
indirectly to identify a person.
Tracking Options; Do Not Track Disclosures. Some web browsers incorporate a "Do Not
Track" feature that signals to websites and Services that you visit that you do not want to have your online
activity tracked. Each browser communicates "Do Not Track" signals to websites differently, making it unworkable
to honor each and every request correctly. In order to alleviate any communication error between browsers and our
Services, our Services do not support "Do Not Track" signals or requests at this time. As the technology and
communication between browser and website improves, we may elect in our discretion to reevaluate the ability to
honor "Do Not Track" signals and may make changes to our policy. You may adjust your browser or operating system
settings to limit this tracking or to decline cookies, but by doing so, you may not be able to use certain
features on the Services or take full advantage of all of our offerings. Check the "Help" menu of your browser
or operating system to learn how to adjust your tracking settings or cookie preferences. To learn more about
this information used by certain Service Providers (defined below), please click here. On your mobile device,
you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether
you receive more relevant advertising. Note that our systems may not recognize Do Not Track headers or
requests from some or all browsers.
In some countries, including in the European Economic Area (EEA), some of this information may be considered
"personal data" under applicable data protection laws. Please consult Section 7 for more details.
USE OF YOUR INFORMATION
How Your Information May Be Used.
Your information may be used for purposes that include, without limitation:
To operate and improve
our Services, including to fulfill your requests for tools, software, functionality, features, and other products
For Usage Data
analysis and to conduct research about your use of our Services (e.g., we may use Usage Data to provide better
service to visitors or end users, customize the Services based on your preferences, compile and analyze
statistics and trends about the use of our Services);
To curate content
in response to your usage (e.g., to help offer you other products, features, or services that may be of
interest, to personalize the content and advertisements provided to you, to present offers to you on behalf
of business partners and associates); and
marketing purposes (e.g., to communicate with you, to respond to your inquiries/feedback).
pixels, single pixel GIFs, clear GIFs, and/or other technologies along with your information to enhance
and personalize your experience and gather information that helps us optimize our Services. You may be
able to change the preferences on your browser or device to prevent or limit your device’s acceptance of
cookies, but this may prevent you from taking advantage of some of our features. This Policy does not
statements or practices. We use the following types of cookies on the Site and Services:
exist only during an online session. They disappear from your computer when you close your browser or turn
off your computer. We use session cookies to allow our systems to uniquely identify you during a session or
while you are logged into the Site. This allows us to process your online transactions and requests and
verify your identity, after you have logged in, as you move through our Site.
remain on your computer after you have closed your browser or turned off your computer. We use persistent
cookies to track aggregate and statistical information about user activity, and to display advertising
on third-party sites.
are used to serve you personalized online ads. Your browser is assigned a pseudonymous ID used to track the
ads that have been served to your browser and to identify those on which you’ve clicked. These providers may
on your browsing behavior. You can opt out of advertising cookies as described below.
are used to compile aggregate and statistical data about site traffic and site interaction so that we can
offer a better website experience and tools in the future. Typically, these “analytics” cookies do not need
access to personal information for their operations. We may contract with third-party service providers
to provide these analytics services. They are contractually prohibited from using personal information
collected on our behalf except to help us conduct and improve our business. We use Google Analytics to
provide these analytics services. You can opt out of Google Analytics accessing your information at
SHARIING OF YOUR INFORMATION
General Disclosure Policy. We do not rent or sell your Personal Information (e.g., name, address,
telephone number, credit card information) to third parties for their marketing purposes. We may share
your information with certain third parties to provide products and services that you have requested,
when we have your consent, or as otherwise described in this Policy. We reserve the right to disclose
Personal Information as described below. We reserve the right to disclose Usage Data without
De-Identified Information. We may de-identify your Personal Information
so that you are not identified as an individual, and we may share such aggregated, non-personally
identifiable information, publicly or with our partners like publishers, advertisers, or connected
websites (e.g., share information publicly to show trends about the general use of our Site and/or
Services). We never disclose aggregate usage or de-identified information to a partner in a manner
that would identify you as an individual person.
User Profiles and Submissions. Certain user profile information
(including, without limitation, your name, location, and any text, image, or
video content that such user has uploaded to the Services) may be displayed to
other users to facilitate user interaction or to address your request for our
Services. Your account privacy settings may allow you to limit the other users
who can see Personal Information in your user profile and/or what information
in your user profile is visible to others. Please remember that any content
you upload to your public user profile, along with any Personal Information
or content that you voluntarily disclose online in a manner in which other
users can view (e.g., on discussion boards, in messages or chat areas, etc.)
becomes publicly available, and it may be indexable by search engines, or
copied, forwarded, saved, or archived by anyone. Your username may also be
displayed to other users if and when you send messages or comments, upload
text or images, or share features publicly (e.g., a public watchlist)
through the Services, and other users may be able to contact you through
messages or comments.
Your information may be used for the presentation of advertisements. We may use ad networks
to customize and display advertising on our Services. We may share certain information
about you as a user (such as age, zip code, or other information we have collected or
received) with certain ad network and service providers to help them deliver more
relevant content and advertisements through their networks. We may work with other
companies for certain services, such as analytics or advertising, and you may be
subject to their privacy statement(s) as well, though you may opt out through
To learn more about targeted advertising and advertising networks, or about your
ability to opt out of collection of information by certain third parties, please
visit the opt-out pages of the Network Advertising Initiative or the Digital
Advertising Alliance. Please note that opting out of advertising
cookies does not mean that you will not be served ads; you will continue to receive generic
deliver a file to you through the Services from an ad network called web beacons. Web beacons
allow ad networks to provide anonymized, aggregated auditing, research and reporting for us
and for advertisers. Web beacons also enable ad networks to serve targeted advertisements
to you when you visit other websites. Because your web browser must request these
advertisements and web beacons from the ad network’s servers, these companies can view,
edit, or set their own cookies, just as if you had requested a web page from their
site. You may be able to opt-out of web beacon tracking conducted by third parties
through our Services by adjusting the Do Not Track settings on your browser;
please note that we don’t control whether or how these third parties comply with
Do Not Track requests.
Our offerings may include features or functionalities provided by third parties,
or may integrate or interact with third-party products and services (including,
without limitation, via APIs, plug ins, links, frames, embedding, or other interactions).
In the process of providing such functionalities within our services, your browser or
other tools or technology may send certain information to the third-party provider.
The use of these third-party-provided features or functionalities is subject to their
own privacy policies. For example, without limitation, we may use a third party for
ad serving, retargeting, remarketing and/or for analytics, in which case such third
party may have access to your data, subject to its policies. These third-party vendors
may use their own cookies and/or other third-party cookies together to (i) inform,
optimize, and serve ads across the web based on your past visits to our Services and
others; and (ii) report to us how your ad impressions, other uses of ad services, and
interactions with these ad impressions and ad services are related to visits to our
site. If and to the extent from time to time we use Double Click or another Google
brand for ad serving, analytics, remarketing, retargeting, etc., you can set
certain preferences and opt-outs using Google Ads Settings, and Google Analytics'
currently available opt-outs, found at https://www.google.com/ads/preferences and https://adssettings.google.com.
Affiliated Entities. We reserve the right to provide your personal
information and Usage Data to any affiliated entities we may have, including
our subsidiaries. Affiliated entities are entities that we control or that control us.
Business Partners. Business partners or other third parties
may receive data about groups of our users, but, except as otherwise permitted
herein, do not receive information that personally identifies you. In
certain situations, businesses or third-party websites we’re affiliated
with may offer or provide products or services to you through or in
connection with the Services (either alone or jointly with us). These
affiliated businesses will be identified as such. We may share your
Personal Information with these affiliated businesses only to the
extent that it is related to such transaction or service; however,
we do not sell your personal information to third parties for
their marketing purposes. We have no control over the policies
and practices of third party websites or businesses as to privacy
or anything else, so if you choose to take part in any transaction
or service relating to an affiliated website or business, please
review all such related policies.
We reserve the right to provide access to your personal information and
Usage Data to our trusted service providers that assist us with the
operation and maintenance of our sites and services. We may contract with
third parties to process payments, host our servers, provide security
and provide production, fulfillment, optimization, analytics, and reporting
services. We will use commercially reasonable efforts to ensure that
our service providers will be given access to your information only
as is reasonably necessary to provide the services for which they are
Messari’s Slack integration makes it seamless to receive real-time updates on
cryptoassets directly into a user’s Slack workspace. In order to provide these
updates, Messari must request certain permissions from Slack, including
information about the channels available within the workspace, access token,
and application settings, including which channels have been white-listed
and configured as the target for an alert policy. Each member’s Slack
integration is managed by the associated Messari Enterprise account, and
may be uninstalled at any time at the respective administrator’s
discretion. Messari does not have access to member names, messages, or
Personal Information related to member(s), including individual user
names or associated email addresses. Copies of the data may be retained
for backup purposes for a maximum of 30 days after account deletion
or when integration is removed. Data may be deleted sooner upon user request.
Messari may use HubSpot trackers to collect user information and Usage Data using cookies. Please refer to Section 3.2 to read more about cookies. You may opt out of HubSpot’s tracking, where applicable, at any time.
Co-Marketers; Cross-Promotion; Sponsorships. We may
participate with another company or individual for purposes of jointly
promoting our products, services, promotions, or contests, or their
products, services, promotions, or contests. We reserve the right to
disclose Personal Information to them for purposes of (a) compensation,
transaction-processing, fulfillment, and support; and (b) offering
you other products, services, promotions, or contests. These marketing
partners may also contact you about other or related products,
services, promotions, or contests.
Business Transfers; Successors. We may choose to buy or sell assets
and may share or transfer customer information in connection with the
evaluation of and entry into such transactions. Also, if we (or our assets)
are acquired, or if we go out of business, enter bankruptcy, or go
through some other change of control, Personal Information could be
one of the assets transferred to or acquired by a third party. If such
an action results in a material change in the use of your information,
you will be provided notice (which may be via updates to this page)
about your ability to decline to permit such a transfer.
Legal Process, Enforcement, and Security Notice.
We reserve the right to access, read, preserve, and disclose any
Personal Information under the following circumstances: (a) to satisfy any
applicable law, regulation, legal process, or enforceable governmental
request (e.g., to comply with a subpoena or court order); (b) to detect, prevent,
and address fraud or other illegal activity; and (c) to investigate,
respond to, or enforce violations of our rights, or the security of
other agreements), or that of Messari, our employees, or our users.
ACCESS TO AND CHOICES ABOUT YOUR INFORMATION
Accessing Your Information. The information
you may view, update, and delete may change as the Services change. Through your
account settings, you may access, and, in some cases, edit or delete the
following information that you have provided to us:
email address and password;
Identifying name or username, or legal name;
profile information (including text, images, and other content you may have uploaded to the Site).
Choices Regarding Your Information. You may choose
to restrict the collection or use of your Personal Information in the
Whenever you are asked to fill in a form on our Site or our other Services,
consider what information to include and exclude. Sometimes, there may be
a box that you can check or uncheck to indicate that you do not want the information to be used
for direct marketing purposes.
We may provide you with access to your registration and the ability to edit this
information in your account settings dashboard and profile pages. Please be aware
that even after you delete or update information within our Services, we may not
immediately delete residual copies from our active servers and may not remove
information from our backup systems. Similarly, if and to the extent any information
is indexable by search engines (including, without limitation, public profile
information), it may not be updated by such search engines when we update it,
and old versions may be archived by them or by third parties outside our control.
Some of our Services may provide you with additional information and choices
about your privacy, which you should review.
If you have previously agreed to our using your Personal Information for direct
marketing purposes, you may change your mind at any time by writing to us using
the contact information below. We may use any aggregated data derived from or
incorporating your Personal Information after you update or delete it, but not
in a manner that would identify you personally
Legal Basis. Our
legal basis for collecting and using your Personal Information is to do
so with your consent, which you may withdraw at any time; (where we need
the Personal Information for performance of a contract or requested service;
or where the collection and use is in our or another’s legitimate interest(s)
and not overridden by your data protection interests or fundamental rights
and freedoms. In some cases, we may also have a legal obligation to collect
the Personal Information in question. You understand and agree that we
may collect, use, disclose, and otherwise process any information that
you provide, even if you are located outside of the United Statesn.
For Children. The
Children’s Online Privacy Protection Act ("COPPA") requires that online service
providers obtain parental consent before they knowingly collect personally
identifiable information online from children who are under 13. We do not
knowingly collect or solicit personally identifiable information from children
under 13; if you are a child under 13, please do not attempt to register
for the Services or send any Personal Information about yourself to us.
If we learn we have collected Personal Information from a child under 13,
we will delete that information as soon as commercially possible. If you
believe that a child under 13 may have provided us with their Personal
Information, please contact us
For California Users. We
may share your Personal Information with third parties and affiliated third
parties (such as local, state, and regional affiliates, and affiliate alliances),
for their direct marketing purposes. As these third parties and this category
of affiliated third parties are considered an “unaffiliated party” under
California law, California residents may opt out of our disclosure of Personal
Information to third parties for their direct marketing purposes, OR ask
us for a notice identifying the categories of Personal Information shared
with affiliates or third parties for marketing purposes, and contact
information for such affiliates or third parties (pursuant to the state’s
"Shine the Light" law (California Statute § 1798.83)). To opt out or to receive
a copy of this notice, please contact us using the contact information below.
FOR EUROPEAN ECONOMIC AREA (EEA) AND UNITED KINGDOM (UK) USERS
If you are a European resident, our legal basis for collecting and
using your personal data or information is to do so with your consent;
where we need the personal data or information for performance of a contract;
or where the collection and use is in our legitimate interests and not overridden
by your data protection interests or fundamental rights and freedoms. In some
cases, we may also have a legal obligation to collect the Personal Information
in question. If we collected your personal data or information with your consent,
you may withdraw your consent at any time. Our retention of your personal data
and any subsequent communications are based on our legitimate interest in providing
you with new and potentially relevant materials based on your geography, role,
or company. As always, you can elect to opt out from receiving such future
communications. To the extent that we transfer Personal Information from the
EEA or the UK to a jurisdiction outside the EEA or the UK that has not been
determined by the European Commission as providing adequate data protections
(such as the United States), we will ensure that such Personal Information is
safeguarded through appropriate contractual terms or other approved mechanisms.
Additional Rights. If you
are a resident of the EEA or the UK, you have the right to:
out if we use your Personal Information, access your personal data or information,
and receive copies of your Personal Information;
Update your personal data or information, or request to have it corrected or amended
if it is inaccurate or incomplete;
Withdraw any express consent that you have provided to the processing of your
Personal Information at any time without penalty, including the deletion or
the request of deletion of your personal data or information, as long as we
have no other legal basis to use as such;
Restrict the processing of your Personal Information if you believe your
personal data or information is inaccurate, no longer necessary for our
business purposes, or simply object to our processing of your Personal
Information (pending our investigation and/or verification of your claim);
Request portability of your Personal Information for transfer to another provider;
Object to automated decision-making; and
Complain to your local data protection authority at any time.
Disclosures. To withdraw
consent or exercise the aforementioned rights, please contact us as described below.
Please note that withdrawing your consent will not affect the lawfulness of any
processing that we may have conducted prior to your withdrawal, nor will it affect
processing of your Personal Information conducted in reliance on lawful processing
grounds other than consent. If we ask you to provide personal data to us to comply
with a legal requirement or enter into a contract, we will inform you of this and
let you know whether providing us with your personal data is required, and, if not,
the consequences of not sharing your personal data with us. Similarly, if we collect
and use your Personal Information in reliance on our or a third party's legitimate
interests and those interests are not already listed above in Section 3, we will inform you of those legitimate interest(s).
Filing Complaints. If you are not satisfied
with our response, or believe we are processing your Personal Information in
violation of the law, you have the right to lodge a complaint with the Supervisory
Authority (also known as Data Protection Authority) in your EEA country or in the
UK. For our operations within the EEA or UK, our Lead Supervisory Authority is the
UK Information Commissioner’s Office.
Our Commitment to Security. We have
established commercially reasonable safeguards to protect the information
we collect from loss, misuse, and unauthorized access, disclosure,
alteration, and destruction, but we cannot guarantee that your
information will never be disclosed in a manner inconsistent with
this Policy (e.g., as a result of unauthorized acts by third parties
that violate applicable law, or our or our affiliated providers'
policies). Please be aware that despite our efforts, no data security measures
can guarantee 100% security.
Your Obligations. Your account
is protected by a password for your privacy and security.
(We may use passwords and other technologies to register or
authenticate you, and enable you to take advantage of our Services.)
You must prevent unauthorized access to your account and Personal
Information by selecting and protecting your password appropriately,
and limiting access to your computer or device and browser by
signing off after you have finished accessing your account.
We are not responsible for any lost, stolen, or compromised
passwords, or for any activity on your account via unauthorized
DATA STORAGE AND RETENTION
General Information. Your
Personal Information is stored and processed in our servers located
in the United States, and may also be stored or processed in other
countries by our service providers, if and to the extent compliant
with law. You understand and agree that Messari may collect, use,
disclose, and otherwise the information you provide as described in
this Policy, even if you are from an area outside the United States.
Your Personal Information may be disclosed in response to inquiries or
requests from governmental authorities or to respond to judicial
process in the United States. We will retain your Personal Information
for as long as it is needed to provide you with the Services, or
to fulfill any legal or contractual obligations we may have.
Notice for EEA Users. Your
Personal Information will be transferred to and processed in the
United States, which has data protection laws that are different
than those in your country and may not be as protective.
Contact Us. If you have
contact email@example.com. If you believe your information is wrong, we may
provide you with ways to update it quickly or to remove it, unless we have to
keep that information for legitimate business or legal purposes. If updating
your personal information, we may ask you to verify your identity before we
can act on your request. We may reject requests that are unreasonably repetitive,
risk the privacy of others, require disproportionate technical effort (e.g.,
developing a new system or fundamentally changing an existing practice), or
would otherwise be extremely impractical (e.g., requests for information
residing in backup storage that is not easily accessible).
Changes to this Policy.
this Policy periodically. We may reach out to you on the Site, by email
notification, or by some other means to inform you of any changes to the
Policy. If you have opted not to receive legal notice emails from us, or
you haven’t provided your email address, those legal notices will still
govern your use of the Services, and you are still responsible for reading
and understanding the Policy. Your continued use of the Services
constitutes your acceptance of any such changes.